Shipping policy
1. Order Processing
Orders are processed within 1–3 business days. During high-volume periods, processing time may be extended.
2. Shipping Within Canada
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Standard Shipping: 3–10 business days
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Express Shipping: 1–3 business days
Delivery times vary based on region and carrier.
3. International Shipping
We ship worldwide.
Customs duties, taxes, and import fees are the responsibility of the customer.
4. Shipping Rates
Shipping rates are calculated at checkout based on weight, location, and shipping method.
5. Tracking
All orders include tracking information once shipped.
6. Lost or Damaged Shipments
Nora & Lilly Toronto is not responsible for packages lost or damaged by carriers.
Customers should file claims directly with the shipping provider.